At VegTred, we prioritize swift and secure delivery for all your orders. Our team processes shipments within 1-2 business days after payment confirmation, ensuring your carefully curated selections—whether they're everyday essentials or specialized items—reach you in pristine condition. We partner with trusted logistics providers to maintain reliability across all product categories, from lightweight accessories to bulkier necessities.

Processing typically completes within 48 hours, excluding weekends. Transit durations vary by destination: domestic deliveries usually arrive within 5-7 business days, while international shipments may require 10-20 business days. Seasonal peaks or unforeseen carrier delays may occasionally extend these estimates. Rest assured, we proactively monitor all shipments and will notify you of significant timeline changes.

We offer tiered shipping options designed for flexibility:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Economy Shipping (10-15 Business Days): Automatically applies to orders totaling $60+

These rates reflect our commitment to balancing affordability with reliable service. Note that expedited shipping options may be available during checkout for time-sensitive needs.

Currently serving 30+ countries across North America, Europe, and select Asian markets. We continually expand our reach—if your region isn't listed at checkout, please check back later. Some remote locations or areas with customs restrictions may experience limited service availability. For specific country inquiries, contact our support team before ordering.

Within 24 hours of shipment, you'll receive a confirmation email containing:

- Your unique tracking number
- Carrier information with live updates
- Estimated delivery window
- Customized tracking portal link

Can't locate your tracking details? Check spam folders or access order status directly through your account dashboard.

While 98% of deliveries arrive on schedule, occasional delays occur due to weather, customs, or carrier issues. If your package exceeds the estimated delivery window by 5+ business days, contact [email protected] with:

- Order number
- Shipping address
- Screenshot of tracking details

Our dedicated logistics team will investigate immediately and provide resolution options, including reshipment or refund when applicable.

International customers are responsible for any customs fees, taxes, or import duties imposed by their country. These charges vary significantly by destination and product category—we recommend consulting local customs authorities before ordering. Unfortunately, we cannot pre-pay or estimate these fees, nor can we declare reduced values on packages. Refused shipments due to unpaid duties will incur return processing fees deducted from any refund.