Hey there! Whether you’ve got a question, a suggestion, or just want to chat about your latest order, we’re all ears. At VegTred, we started as a small team of plant-based food lovers, and guess what? We still read every single message that comes our way—yes, even the ones about that one time your smoothie arrived a little too warm. (Oops!)
Honestly, some of our best ideas came from customers like you. Remember that turmeric latte mix? That was all Sarah from Portland’s idea. So don’t hold back—tell us what’s on your mind. We might just turn your feedback into our next big thing.
Prefer typing? Our live chat (bottom right corner) is manned by real humans—no bots here! Well, except for Dave, our office plant. But he’s more of a listener.
Fun fact: Our founder, Jamie, still replies to emails at 2 AM sometimes. It started back in 2018 when we were just three people working from a garage. A customer wrote in saying our kale chips saved her sanity during night shifts. Jamie replied immediately, and they ended up exchanging recipes for weeks. That’s the kind of connection we’re about.
P.S. If you’re reading this at 3 AM, hi! Want a discount code? Use NOSLEEP for 10% off. Because why not?